AI chatbots are great at answering questions or analyzing text, but they're usually limited to the tools that are built in. MCP changes that by giving chatbots a standard way to connect to external ...

New York City Mayor Zohran Mamdani may not use ChatGPT, but his agencies have adopted chatbots and other artificial ...

A new Gartner survey finds customers are roughly three times more likely to turn to third-party GenAI tools than company chatbots for customer service issues. Customers aren't rejecting AI. They're ...

This year’s Digital News Report marked a notable milestone: for the first time, social and video networks overtook news publishers as a source of news globally. As audiences continue to migrate toward ...

OpenAI says 10 million people are now using Codex and ChatGPT Work, the two products it files under a single "agent" label — ...

Anthony knows the feeling of grief well. Before the pandemic, his mother, father, and brother died within a few years of one another. When the 55-year-old lab technician from the Northeast received ...

Eri Petherbridge, a psychology student in Boone, N.C., was going to therapy three times a week when her therapist suggested she start using an artificial-intelligence chatbot for support between ...

Warning: This graphic requires JavaScript. Please enable JavaScript for the best experience. President Donald Trump and other conservatives have accused artificial ...

We’ve all experienced the tendency of AI chatbots to tell us what we want to hear, but there are two other, more nuanced factors that help chatbots worm their way into human hearts. In addition to ...

Pro-Russian groups are bombarding popular AI systems with propaganda to coax chatbots into regurgitating Kremlin talking points, according to senior European officials, raising concerns ahead of ...

A new study is putting a spotlight on the systemic left-leaning bias the most prominent AI chatbots have. The Washington Post published a report Wednesday that tested popular AI tools like OpenAI's ...

Artificial-intelligence chatbots show a strongly left-leaning political bias — contrary to what leading AI companies claim, according to a bombshell report. When asked about issues from DEI and gay ...